Who are the users?
Many companies have a fleet of vehicles. Service cars are travelling from one destination to another according to their waybills. Drivers report on their work by using enterprise tablets installed in their vehicles.
Most drivers aren’t tech-savvy, so software issues may deprive them of a necessary tool. Also, their supervisors often require the drivers to update the waybill online and track the vehicle location.
Case study: garbage disposal service
As a case study, we describe the installation of Headwind MDM in a garbage disposal company. The company employees (drivers) are using a third-party mobile software, which isn’t very reliable and requires frequent updates. Another important supervisor’s requirement is to prevent drivers from violating the waybill.
To help the company IT manager solve these tasks, our team installed Headwind MDM Enterprise on all corporate mobile phones. Some devices didn’t support MDM mode because they were running Android 5.1. Headwind MDM works well even on older devices, however the IT manager must regularly check out the integrity of corporate software versions. The web panel of Headwind MDM makes it easy to perform this maintenance work.
After a two-month test period, the company accepted the mobile device management system for commercial operation and included the software in its business processes. The implementation sped up user feedback to the enterprise software developers, as well as the deployment of updated mobile applications to the company’s mobile devices.