Open source remote control of Android devices
If you need to provide remote technical support to your mobile users, you can order an optional component of Headwind MDM for the remote access to mobile devices. The aPuppet plugin is installed on each mobile device. Once a remote support is requested, you just click a “Remote Control” submenu item in the device list. Headwind MDM launcher automatically starts an agent which establishes connection between the remote control agent and the browser application on the PC, mirrors the screen of a mobile device, and plays gestures you’re performing on a virtual device screen.
Why control devices remotely?
The aPuppet plugin can help you and your users in various situations, for example:
- Troubles with a third party application;
- Improper work or faults of a mobile device;
- Diagnostics and troubleshooting of a standalone kiosk.
The mobile agent is started remotely and automatically starts the support session without any user interaction from the device side.
Open source and platform-independent software
aPuppet remote control software consists of a mobile agent, a server and a web application. The server is running inside a Docker container and can be installed onto any Linux server (however Ubuntu Linux 18.04 and above is recommended). The web application works best on a PC, in any web browser supporting WebRTC, for example, Chrome. It is platform-independent and doesn’t require any additional desktop software to be installed.
It is recommended to install the aPuppet server on a separate virtual machine. However Headwind MDM and aPuppet can work together on the same host.
All modules of the remote control software are open source, including the aPuppet Premium (a Premium package is required to integrate with Headwind MDM).
Notice: aPuppet Premium costs $590. This is a one-time payment including 1 year of support and updates. Extension of the support and updates costs $590 / year.
How to try?
- The aPuppet remote access agent is available in Google Play. Download and install this app for performing a quick demo.
- You can build and install the Community version on your server, by following instruction on the aPuppet website.
- To get the remote control plugin (and aPuppet Premium), please contact us!
We hope this tool will save your work time and increases the productivity of your users!